Privacy Policy

Effective Date: May 12, 2026

De Oro Gatherings respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us, request a quote, submit a form, book a rental, or interact with our ads, website, or social media pages.

Information We Collect

We may collect the following information from you:

• Name
• Phone number
• Email address
• Event date
• Event location, city, ZIP code, or delivery address
• Type of rental you are interested in
• Event details, such as start time, guest count, rental preferences, and special requests
• Messages or information you send to us directly
• Information submitted through Facebook or Instagram Instant Forms

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry
• Provide quotes and availability
• Schedule rentals, delivery, setup, and pickup
• Contact you about your event or booking
• Send confirmation messages, reminders, and updates
• Improve our customer service and business operations
• Follow up with you about products or services you requested
• Run and measure advertising campaigns

Facebook and Instagram Lead Forms

If you submit your information through a Facebook or Instagram Instant Form, we receive the information you choose to provide through that form. We use that information to contact you about your rental request, provide pricing, confirm availability, answer questions, and help you book party rental services.

Submitting a form does not automatically complete a booking. A booking is only confirmed after availability is verified and any required booking steps are completed.

Text Messages, Calls, and Emails

By submitting your information, you agree that De Oro Gatherings may contact you by phone, text message, or email regarding your inquiry, quote, booking, delivery, pickup, or related rental services.

Message and data rates may apply. You may request that we stop contacting you at any time.

Sharing of Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, such as with:

• Internal team members helping with quotes, scheduling, delivery, or customer service
• Service providers that help us manage our website, forms, advertising, communications, or business operations
• Legal or regulatory authorities if required by law

How We Protect Your Information

We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure. However, no online system, form, website, or method of electronic communication is completely secure.

How Long We Keep Your Information

We may keep your information for as long as needed to respond to your inquiry, manage bookings, maintain business records, provide customer service, comply with legal obligations, and improve our services.

Your Choices

You may contact us to:

• Ask what information we have about you
• Request that we update or correct your information
• Request that we delete your information, where applicable
• Ask us to stop contacting you for marketing or follow-up messages

Children's Privacy

Our services are intended for adults who are planning events or making rental decisions. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website or ads may contain links to other websites or platforms, including Facebook, Instagram, Google, or payment platforms. We are not responsible for the privacy practices of those third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us: